Troubleshooting

Why doesn't my sizing form have a shop now button?
You might notice that the shop now link is not available while your customers are going through the sizing process any more.  This is intentional! ...
Thu, 12 Aug, 2021 at 10:36 PM
Why do my product links go to my Ruby Ribbon back office?
If you are logged into your Ruby Ribbon back office on your browser then clicking on any product links will take you to your back office.  You can ...
Mon, 19 Jul, 2021 at 10:24 AM
What are your support hours?
I strive to respond to all inquiries within 24 hours but my exact working hours may vary as I am a homeschooling mom with 4 kids at home.  In gener...
Thu, 12 Aug, 2021 at 12:10 AM