We hope that our service is always providing enough value to your business to help you succeed. If you are experiencing any problems please reach out and let us try to help you! However, we understand that there may be many reasons why you might want to cancel your subscription. Whether you're taking a break or moving along for good we want to make the cancellation process as smooth as a second skin cami. To cancel -
- Go to the Stylist menu at the top of the site and click "Account"
- If you are not yet signed in you will be prompted to sign in
- Select the menu option for "Billing"
- Find the link that says "Cancel"
- Fill out the box that asks why you are cancelling - so we know how to improve! Then click the button that says "Yes, cancel my account"
You can also skip right to the billing page by clicking here. Your account will be cancelled at the end of your billing cycle, but you will have access to all of the features until that point. Your customer's data will be saved for you in the meantime in case you ever come back. We NEVER touch customer data except to troubleshoot problems you might be experiencing, or as aggregate anonymized data to help inform the recommendations algorithm. We will NEVER contact your customers in any way except to send them their recommendations results. However, if you want your customer's data to be completely deleted after your cancellation let us know through our contact form and we will get that deletion taken care of for you.